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ARTICLE · 26 MAY 2025

Legal implications of spam text messages

Explores the legal landscape surrounding spam text messages in NZ.

New ZealandPrivacy

In Short

  • Text messages promoting goods or services must comply with New Zealand's Unsolicited Electronic Communications Act 2007.
  • Businesses must obtain consent before sending marketing text messages.
  • Messages must include clear identification, contact details and an unsubscribe option.

Tips for Businesses
Always obtain clear consent from recipients before sending marketing texts, and ensure you maintain records of how consent was given. Make it easy for customers to unsubscribe and honour requests promptly. Stay compliant by following the law's requirements, and avoid hefty fines by keeping your processes transparent and straightforward.

In an increasingly digital world, businesses are constantly seeking new ways to reach potential customers. Text messaging has emerged as a popular marketing tool due to its directness and high open rates. However, in New Zealand, there are strict regulations governing the use of electronic

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