Why you should avoid Unfair Contract Terms when drafting a NZ consumer contract

This is an updated article of April 2024.

Any business in New Zealand will be familiar with consumer contracts. These contracts govern how your business sells, supplies and distributes goods and services to your customers. Contracts act to set out the rights and obligations of the parties. Further, contracts provide remedies where one party to the contract does not comply with their legal obligations. For your consumer contracts to be enforceable, your business must avoid including any unfair contract terms within their contracts. This article will explain what unfair contract terms are, why you should avoid them, and the impact they may have on your consumer contract.

What is a Consumer Contract?