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ARTICLE · 13 APRIL 2025

Read First, Tick Second

Warning for consumers and businesses of the importance in reading terms and conditions before they are signed.

New ZealandConsumer Protection

The importance of understanding terms and conditions

A recent decision from the Supreme Court of New South Wales is a timely warning for consumers and businesses of the importance in reading terms and conditions before they are signed.

Michael Hill Jeweller (Australia) Pty Ltd (Michael Hill) has been ordered to pay AUD $2,259,971.40 (plus interest and costs) to its packaging supplier Gispac Pty Ltd (Gispac), for breaching the supplier's terms and conditions.

In 2014, Michael Hill signed three new sale agreements with Gispac as part of an international rebrand. The sale agreements included a tick box that read "please tick to confirm you agree the terms and conditions that can be found at the following link...".

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