The Commerce Commission has published an
extended warranties fact sheet to help you
comply with changes to the Fair Trading Act which take effect from
17 June 2014.
Summary - changes required to extended warranty
agreements
As of 17 June extended warranty agreements must include a summary
of the consumer's existing rights and remedies under the
Consumer Guarantees Act and clearly set out the additional benefits
provided under the extended warranty. An extended warranty
agreement must also include a summary of the consumer's rights
to cancel the agreement under the Fair Trading Act.
Risk reduction - fact sheet examples and
recommendation
The fact sheet contains example wording and layout which if
followed should reduce the risk of non-compliance with the new
extended warranty requirements. We recommend comparing any proposed
amendments to your extended warranty agreements with those
examples.
