The financial sector has pioneered when considering risk
management as an integral part of business management. This was
developed over the last 20 years due to the growth and complexity
of its operations, advances in information technology, increased
regulatory requirements and increasingly sophisticated competition,
requiring quicker and more efficient business management while
avoiding financial losses.
In this context, operational risk has taken great importance in
managing businesses, because of its inherent nature within all
operations, processes and functions of an entity.
Article 235 Section VI, paragraph f) of the Insurance and Bonds
Institutions Act
Operational risk will reflect the potential loss for
shortcomings or failures in business processes, on information
technology, human resources or other adverse external events
related to the operation, among which we can consider the following
risks:
