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ARTICLE · 14 JULY 2025

How Digitalisation Is Reshaping The Financial Services Industry

The financial services sectoris in the midst of an irreversible shift. What was once a paper-heavy,relationship driven industry is now being redefined by data, automation...

MauritiusFinance and Banking

Introduction

" The pace of change has never been this fast, yet it will never be this slow again." – Justin Trudeau

The financial services sectoris in the midst of an irreversible shift. What was once a paper-heavy,relationship driven industry is now being redefined by data, automation, and digital-first expectations. Atthe centre ofthis new paradigm is not simply the adoption of new technology, butthe emergence of a new mindset: one thatis agile, client centric, and embedded in strategic thinking.

For Management Companies (MCs),the impact of digitalisation is becoming increasingly clear. Traditional models built on trust,technical expertise, and manual processes are no longer adequate in an environment where stakeholders demand real-time access, seamless integration, and complete transparency. This shiftis not hypothetical, according to a 2024 EY Global Wealth Research report, 59% of clients now rank digital access as one of theirtop three priorities when

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