The Conduct Supervisory Unit was established within the MFSA
with effect from 1st January 2015 with the objectives of (i)
setting up a regulatory framework that secures appropriate consumer
protection in financial services; (ii) having a pre-emptive
supervisory regime which addresses potential or emerging risks for
financial consumers; and (iii) setting up an operational regime to
strengthen the responsibilities of regulated persons in treating
customers fairly.
As advised in previous communications, the Conduct Supervisory
Unit will supervise regulated entities on a cross sectorial basis
and in this regard, the MFSA has decided to adopt a staggered
approach to the transfer of conduct supervision from the various
supervisory units to the Conduct Supervisory Unit. In this regard,
the Conduct Supervisory Unit has been responsible for the
supervision of trustees and company service providers since the 1st
February 2015 and will as from the
1st September
2016, assume