What The Future Brings For Emails In SMBs

By Casper Manes.

Many modern-day business prophets have predicted the demise of email in companies, but it's still here, alive and kicking. What will the future bring for this channel of business communication?

I don't have a crystal ball, I don't listen to the wind, and I don't have an email from a future telling me what to expect, which is a shame, especially given the subject for this post. But I do have a long track record in the IT field, in email technologies specifically, and I've worked with a ton of both SMBs and Enterprises, so I may have a clue or two when it comes to the future of email for the SMB. And that's a question that probably has quite a few people up late at night in both Redmond and Mountain View, since that's a huge market potentially untapped. Here's what I think is going to happen.