Share on LinkedInShare on LinkedIn

ARTICLE · 18 JUNE 2025

Market Intelligence Thought Leadership Award Winner

Malta Gaming Authority Issues Notice Repealing ODR Requirements

GTG Legal
GTG Legal
Contributor
GTG Legal

GTG Legal

Since its founding in 1997, GTG has been at the forefront of Malta’s legal profession, blending...

View firm profile
Explore more from GTG Legal

On the 11th June 2025, the Malta Gaming Authority ("MGA") published a notice announcing an upcoming amendment to the MGA's...

MaltaMedia, Telecoms, IT, Entertainment

ODR Requirements

On the 11th June 2025, the Malta Gaming Authority ("MGA") published a notice announcing an upcoming amendment to the MGA's Alternative Dispute Resolution Directive (Directive 5 of 2018) (the "ADR Directive").

The ADR Directive aims to ensure that alternative dispute resolution means are made available to players by licensed gaming operators.

Amongst the requirements, article 13 of the ADR Directive states:

"Without prejudice to the above requirements, all online B2C licensees shall provide information relating to and a link to the ODR platform. Players shall be informed of the existence of the ODR platform and the possibility of using this platform to resolve disputes. This information shall also be included within the general terms and conditions of the B2C licensee."

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

See more popular content from