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As the world is reeling under the Covid-19 pandemic, working
from home has gone mainstream. Service Providers are no exception
and like all businesses are seeking to minimise the impact by
finding ways to sustain their operations while safeguarding the
health of their employees.
Essentially this means keeping a firm grip on the rudder when
all of us are feeling rudderless.
Service providers need to prioritise their operational needs and
sustain their regulatory work. Above all, it is crucial for them to
put the message across that business continuation and disaster
recovery still underlines their current and future reaching out to
clients. Social distancing does not put clients on the back burner,
though they too need to understand that business as usual is not
possible in such a difficult situation.
