Insuretech - Improving Claims Management

COVID-19 has created previously unthinkable consequences for our society. Organised crime has been quick to respond, mounting large-scale orchestrated campaigns to defraud customers, preying on fear and anxiety related to COVID-19. A recent KPMG Australia report also showed that more than 80% of senior executives believe their organisation is increasingly vulnerable to fraud.

To protect against fraud, one would normally need to perform numerous checks for any inconsistencies. This can be very time-consuming when done manually. Luckily, Artificial Intelligence (AI) and automation are able to reduce the time burden; which is just one of the many advantages of using technology in fraud detection.