ARTICLE · 22 JANUARY 2025

RegRally Insights: EMI/PI Regulation – October 2024

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Welcome to the newest newsletter on EMI/PI Regulation powered by ECOVIS, which is dedicated to everyone who wants to understand the latest trends and developments, get tips from our experts, and deepen their knowledge.

LithuaniaFinance and Banking

Inga Karulaityte-Kvainauskienė

Welcome to the newest newsletter on EMI/PI Regulation powered by ECOVIS, which is dedicated to everyone who wants to understand the latest trends and developments, get tips from our experts, and deepen their knowledge.

Bank of Lithuania Sees 44% Drop in Complaints, Driven by Fewer Issues with Payment Services

In the first half of 2024, the Bank of Lithuania reported a 44% decline in complaints, receiving 521 cases compared to last year's higher volume. This reduction is largely attributed to fewer complaints regarding payment services, which still account for 65% of all cases. Other complaints focused on insurance (13%) and lending services (11%), with a smaller share related to investment and other financial services.

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