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ARTICLE · 06 MAY 2024

Italian Data Protection Authority Issues New Guidelines On Employee Email Management And Metadata Processing And Launches Public Consultation

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On December 21, 2023, the Italian Data Protection Authority (Garante per la protezione dei dati personali, hereinafter the "Garante")...

ItalyPrivacy

Thanks to Tabita Costantino for collaborating on this article

On December 21, 2023, the Italian Data Protection Authority (Garante per la protezione dei dati personali, hereinafter the "Garante") issued the guidelines titled "Email management computer programs and services in the work context and metadata processing" published on February 6, 2024.

On February 27, however, the Garante temporarily suspended the effectiveness of the guidelines, and launched a public consultation on the appropriateness of the retention period of employees' metadata emails, as indicated in the Guidelines.

Previously the Garante conducted inspections regarding the processing of personal data in the workplace, and that highlighted the risk that third party cloud email management services could collect metadata (such as day, timing, sender, subject, and email size) from employee email accounts in a preemptive and generalized way. Additionally, the Garante found that these providers

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