Most in-house legal teams are somewhere on the same continuum right now. They know AI is changing how contract work gets done. They've sat through the demos. They've heard the promises. And a lot of them have watched pilots quietly stall out before delivering anything close to what was advertised.
The gap between AI hype and AI reality in legal is well-documented at this point. A recent global study of 607 senior in-house leaders found that 94% of legal departments want AI solutions that pair vetted legal AI technology with expert talent, but only one in five reported “AI maturity,” including having basic safeguards like usage policies and staff training in place. Budgets are going up. Results aren't always following.