Consumer Protection Legislation Guernsey

The contractual landscape between consumers and traders in Guernsey will soon be changing with the introduction of the consumer protection legislation. The purpose of the legislation is to introduce statutory civil rights for consumers when purchasing goods and services including those in digital format, to ensure the prohibition of unfair trading practices and to grant enforcement powers to authorised officers of the Trading Standards Services and introduce offences and penalties for breaches of the legislation.

The overarching principles behind the legislation are to provide a compatible framework to our neighbouring jurisdictions of the United Kingdom and Europe that provides consumers with legal certainty when dealing with businesses or service providers in Guernsey. It is hoped this will instill greater consumer confidence, encourage newbusinesses, regenerate growth in the Guernsey marketplace and deliver consistency andequality for consumers entering into