HR administration and payroll should be key areas of focus for
all retail industry participants, as there are challenges that can
have a significant impact on their business.
Payroll and HR administration can be particularly problematic
for retail industry companies in Asia, which is why many of them
seek to source a professional services provider that specialises in
these areas. However, it's not always easy to find the right
partner, or to execute a project where the third-party can
integrate their services successfully with your internal HR
processes. These challenges resonate across the whole retail
sector.
Retail industry HR and payroll – the challenges
The retail industry faces very high levels of staff turnover.
This high turnover rate strains the HR team's ability to
maintain sufficient recruitment and training programmes, and leaves
little time to address underlying issues or progress career
development strategies.