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ARTICLE · 02 MAY 2022

Legal Design: User-Centricity At The Forefront Of Legal Change

Castrén & Snellman
Castrén & Snellman
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Castrén & Snellman

Castrén & Snellman

Castrén & Snellman is a law firm of 300 people based in Helsinki, Finland. In other parts of the...

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What if a legal service or document was easy to read, visualised and practical? If the language was understandable—for everyone? Legalese was clarified and illustrated, and the end-user was at the heart of the design?

FinlandLitigation, Mediation & Arbitration
Noora Rissanen
Noora Rissanen

What if a legal service or document was easy to read, visualised and practical? If the language was understandable—for everyone? Legalese was clarified and illustrated, and the end-user was at the heart of the design?

As the legal and technological landscape has become more complex, interest in legal design has grown. Legal design has been a topic of discussion among experts around the world for some time, but now the public's attention has turned to user-centredness in a new way in Finland too – so much so that people are already demanding it. The legal profession is faced with expectations of comprehensibility, transparency and consideration of the end-user's point of view. Fortunately, thanks to legal design, we are now in a position to meet these expectations.

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