December 2022 – On
6 January 2023, a so-called "major consumer-related
amendment" to the Civil Code and the Consumer Protection Act
will come into force. The amendment (the
"Amendment") significantly strengthens
the position of consumers, responds to digital technologies and
introduces a number of changes, in particular for businesses
engaged in e-commerce.
The Amendment also introduces significant fines for
non-compliance with the new rules (in millions of Czech Crowns; in
some instances up to 4% of total annual turnover). In this context,
adapting purchasing processes and preparing the relevant legal
documents will be critical (for instance terms and conditions,
complaints procedure policies and information displayed on
websites).
