AI is changing how work gets done, and HR is feeling it. That shift is pushing HR teams to update how they run the function (operating model), how they deliver services, and how HR technology fits together. KPMG’s latest insights highlight what matters now, what leading HR teams are doing differently, and where to start so you can improve speed-to-serve and employee experience, without compromising data stewardship, controls, or auditability.
Key takeaways for leaders
Organizations have moved beyond transformation cycles into a continuous state of change. For HR, succeeding in this environment means rethinking how work gets done. The five takeaways below outline the priorities that matter most.
