In an effort to mitigate the economic impacts of Covid-19, the
European Commission (the Commission) has
published guidelines to ensure EU passenger rights- whether they
travel by air, bus, rail, ship, or coach, are known to passengers
and are applied in a coherent manner across the European Union (the
EU).
What is the Purpose of the Guidelines?
In the face of Covid-19 outbreak, Member States have introduced
different national measures, including travel restrictions and
border controls in a bid to control the spread. In the light
of massive cancellations and delays of travels, these guidelines
serve to provide legal certainty on how the passenger rights apply
amid Covid-19.
These guidelines aim to be interpretative to assist in
clarifying how certain provisions of the EU passenger rights
legislation apply in this unprecedented situation and to help
passengers, the industry and national authorities, with important
passenger travel restrictions imposed by national
