New E-Commerce Regulation In Costa Rica

Last October, a new regulation on electronic commerce was issued in Costa Rica.  These new rules apply to all interactions between businesses and consumers made through websites, email, social media, apps, or any other types of electronic means.  The e-commerce regulation was enacted as a new chapter to the Regulations of the Consumer Protection Law, entitled "Consumer Protection in the Context of Electronic Commerce".

This reform requires businesses to make important adjustments in their electronic interactions with consumers.  It also gives the authority to the Consumer Protection Agency to enforce the rules and impose penalties for non-compliance.

The main areas affected by this reform are: