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ARTICLE · 20 NOVEMBER 2025

How The Client Service Professional Enhances The Fund Administration Experience

Maples Group
Maples Group
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Maples Group

Maples Group

The Maples Group, through its leading international law firm, Maples and Calder, advises global...

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The Client Service Professional model of working with fund management clients provides for integrated, efficient fund administration.

Cayman IslandsFinance and Banking
Ivy Bao
Ivy Bao
Eastern Fong
Eastern Fong
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The Client Service Professional ("CSP") model streamlines fund administration by providing clients with a single, dedicated point of contact – enhancing efficiency, strengthening communication and ensuring a seamless client experience.

Fund managers frequently reassess their service providers to ensure they receive tailored support, timely deliverables and operational efficiency.

For firms seeking a more integrated approach, the CSP model ensures proactive engagement, real-time oversight and seamless fund administration.

Why Do Fund Managers Change Administrators?

From the onboarding process, firms often start to discover shortcomings in their service provider's ability to meet evolving needs. Common challenges include:

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