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ARTICLE · 10 NOVEMBER 2020

Transportation Notes: Air Passenger Rights Group Challenges CTA Statements On COVID-19 Vouchers

WeirFoulds LLP
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In the wake of travel restrictions and sweeping flight cancellations due to the COVID-19 pandemic, the Canadian Transportation Agency ("CTA") issued two public statements on its website...

CanadaTransport
Carlos Martins
Carlos Martins
Emma Romano
Emma Romano
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In the wake of travel restrictions and sweeping flight cancellations due to the COVID-19 pandemic, the Canadian Transportation Agency ("CTA") issued two public statements on its website suggesting that it could be reasonable for airlines to provide travel vouchers for flights cancelled as a result of the pandemic, rather than providing refunds to passengers.

An advocacy group called Air Passengers Rights ("APR") commenced an application for judicial review of the CTA's public statements, asserting that they were in violation of the CTA's Code of Conduct, and they misled passengers as to their rights when flights are cancelled.

APR sought a temporary injunction for the following relief:

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