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ARTICLE · 07 JANUARY 2019

Passenger Bill Of Rights Proposed, Coming To Canada In 2019

Airlines with a Canadian presence will soon be subject to rules, which will provide their passengers with a standard set of rights.

CanadaTransport

Airlines with a Canadian presence will soon be subject to rules, which will provide their passengers with a standard set of rights. These rules will apply to all commercial flights within, to and from Canada, and are designed to standardize passenger standards of treatment, compensation and communication. The proposed rules (Rules) were released on December 22, 2018 and are currently in draft, but are likely to be finalized and brought into force by the summer of 2019.

Background

Known officially as the Air Passenger Protection Regulations, and colloquially as the passenger bill of rights, the Rules fall under the Canada Transportation Act. The Canadian Transportation Agency (CTA) prepared the Rules following a consultation earlier in 2018 with industry, consumer advocates and the public.  This consultation was informed by, among other things, existing passenger treatment standards in the United States and the European Union. The CTA will be accepting comments on

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