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ARTICLE · 28 JANUARY 2015

Five Golden Rules For Accountability On Privacy And Cyber-Security

The vulnerability of information on digital platforms constitutes an unprecedented risk and the undermining of customer trust goes straight to the bottom line.

CanadaPrivacy

The vulnerability of information on digital platforms constitutes an unprecedented risk and the undermining of customer trust goes straight to the bottom line.

This calls for a new governance framework from top to bottom where,

  • Board members hold senior management accountable for cyber-security and privacy as they do for financial integrity: without knowing all the right answers, but knowing all the right questions.
  • CEOs are where the buck stops for cyber-security and privacy policies as for any issue integral to profitability, effective management, workplace ethics and consumer trust.
  • CPOs and CIOs work together understanding their inherent overlap: if personal information resides in cyber-infrastructure, privacy resides in cyber-security.

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