Public Services Centralized

On 31 October 2025, Law No. 279-VIIQ, On Public Services, was adopted with effect 3 December 2025 (and the prohibition on providing any public service not registered in the Electronic Register of Public Services, ERPS, effective 1 January 2026).

The Law establishes a unified framework for public service delivery, standardizing processes, and integrating digital governance principles.

A public service is a set of actions by service providers for the exercise of powers designated to them and leading to the creation of a certain legal result or the provision of information necessary to a service user. A service provider is a public and local government agency, state-owned or controlled (commercial) entity, public entity, budgetary institution, as well as any individual and entity authorized to pass an administrative act or other requirement, providing a public service. Users additionally include foreigners, stateless persons, foreign entities, as well as diplomatic