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ARTICLE · 05 JUNE 2023

Transport – is your risk in the third party?

Transport NSW has experienced two data breaches via third-party suppliers in which customer data was accessed.

AustraliaTechnology

Wherever there is a critical service, there is an attractive target for cybercrime.

We were reminded of this recently when South African Airlines lost its website and customer app for a day due to a ransomware attack1. The incident followed recent attacks on Washington's Metropolitan Area Transit Authority2 and Denmark's State Railway3. In the two latter breaches, the hackers gained access to the transport operators' systems through third-party suppliers or contractors.

The list of breaches is long and the impacts expensive. More examples include a ransom demand for stolen data from San Francisco's Bay Area Rapid Transit, a Chinese hack into the New York Metropolitan Transit Authority and two attacks on Toronto's Metrolinx, one of which affected trip-planning apps, the website and more. Vancouver's TransLink had its payment and communications systems disabled and employee personal data breached. When the Southeastern Pennsylvania Transportation Authority was hit by a

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