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ARTICLE · 30 JULY 2025

Market Intelligence Thought Leadership Award Winner

How A Cybersecurity Investigation Uncovered The Root Cause Of A Ransomware Breach

When a major architecture firm suffered a ransomware attack, it turned to its managed security service provider for answers.

AustraliaTechnology

When a major architecture firm suffered a ransomware attack, it turned to its managed security service provider for answers. But months later, key questions remained: How did the attackers access the system? Were third-party vendors responsible?

FTI Consulting was engaged to provide an independent cybersecurity investigation and expert analysis. We not only uncovered the root cause of the attack but gave the client and its legal counsel the evidence needed to pursue legal recourse.

This case illustrates a critical truth: in legal disputes following a cybersecurity incident, the quality and depth of the investigation can determine whether an organisation is able to hold others accountable and recover losses.

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