Mediation is, more often than not, a useful dispute resolution
tool, particularly in the area of franchising. In circumstances
where a dispute arises between a franchisor and a franchisee, it
pays to try and resolve it as quickly, and cost effectively as
possible. This is because the relationship between a franchisor and
franchisee is an on-going one, and it is important to ensure that
it is a smooth and communicative relationship.
In the event mediation becomes necessary, or desirable, between
a franchisor and franchisee, the parties should try and approach
the process with an open mind. And, bearing in mind my top five
mediation tips:
1. Understand the process
If you are representing yourself at meditation and have never
been to one before, get in touch with the Office of the Mediation
Franchising Advisor and ask a few questions about the process, or
have a look at their website beforehand
(www.franchisingmediationadviser.com.au). Do you know what the day
will
