How do you feel the pandemic has changed the world of work for in-house counsel and the function of the general counsel?

The information technology allowed us to work more effectively during the pandemic by increasing productivity on document review, risk assessment and general legal advice for internal clients.

What can law firms do to improve their service to the legal department?

Law firms should investigate the business context of their client company before undertaking legal analysis. The language of external lawyers should be simple, pragmatic, and less academic so that it can be easily understood by businessmen in their client companies.