About

Based in Costa Rica, Mónica Muñoz Herrera has been legal manager for Central America and the Dominican Republic at DHL Express Global Business Services since 2015. She has over 10 years of experience in legal executive roles with prior in-house roles at Banco Improsa and Aeris Holding Costa Rica. Trained at Costa Rica University, Muñoz provides excellent leadership at DHL, one of the world’s premier shipping and logistics corporations and one of the first to establish locations and brand recognition in most Central American countries. It operates as a local hub for Central American shipping with regular flights across the region to Miami and other North American locations. In Costa Rica, DHL is split into three divisions: DHL Express, DHL eCommerce, and DHL Global Forwarding for international air and shipping delivery logistics. Muñoz and the legal department provide valuable legal oversight and create value across the global corporation. She identifies that, ‘part of the job is to have the ability to detect improvement opportunities within the department, and to act towards them so you can procure a continuous improvement in all the processes that you have to handle as a legal department’. She is fully committed to her role and executes it with ‘passion’ and ‘persistence’ having brought improvements to the company’s entire legal operation through her management and expertise.