Stephenson Harwood

Real Estate and Projects

Caroline specialises in helping public authorities and passenger operators procure and manage efficient, reliable and profitable rail and bus services. Clients appreciate the holistic approach that she brings to the negotiation and implementation of franchise and concession arrangements, particularly the insight she has on supply chain management – including facilities management, rolling stock and project works – that comes from more than 20 years of providing legal advice within the infrastructure and outsourcing sectors.

Analytical and able to communicate complicated legal and technical ideas in plain English, Caroline guides clients to the issues that really matter to them and then aids them in achieving their goals. Whether advising on procurement, mobilisation, contract interpretation, potential disputes and the settlement of the same or demobilisation and handover, her straight-talking, no-nonsense attitude reassures clients that she always has their back.

Solutions-focused and collaborative, clients value Caroline's practicality, candour and sharp sense of humour and know that she can always be relied upon to keep them on track.