
Irwin Mitchell
England
Lawyers

Donna Seferta
- Email[email protected]
Work Department
Employment
Position
Partner
Career
I am a partner based in Birmingham and lead the specialist Employment Legal Expenses Insurance team.
The team is one of the UK's leading specialist Employment LEI practices, supporting major legal expenses insurance providers and their customers nationwide.
I qualified as a solicitor in 2007, became a partner in 2021, and have worked in the legal expenses insurance sector for more than 20 years.
My role is focused on leading a highly experienced, solicitor-led team and working closely with legal expenses insurance providers to deliver a clear and commercially effective service. I work with insurance providers to understand their priorities, policy requirements and customer expectations, ensuring our team provides high-quality legal advice while supporting the best possible outcomes for policyholders.
The team handles a wide range of contentious employment matters, including unfair dismissal, discrimination, and whistleblowing claims. These cases often involve significant personal, professional, financial and reputational consequences. Our focus on providing clear advice, robust case strategy and proactive communication helps insured clients make informed decisions, achieve the best possible outcomes and navigate what can often be complex and stressful situations.
Alongside my Employment LEI role, I also manage our Pensions team from an operational leadership perspective and support the national Business Services Group on risk and compliance. This wider leadership work supports the same overall objective: ensuring specialist legal teams are well run, risk aware, commercially focused and able to deliver an excellent service to clients and work referrers.
I am committed to building strong, collaborative relationships with our partners. For me, the best service is one that combines technical legal expertise, operational discipline, transparent communication and a genuine understanding of what matters to our work referrers and their customers.