Taylor Walton LLP > Luton, England > Firm Profile

Taylor Walton LLP
28-44 ALMA STREET
LUTON, BEDFORDSHIRE
LU1 2PL
England

Private client > Personal tax, trusts and probate: Beds, Bucks, Herts, Middx Tier 1

Taylor Walton LLP’s diverse client base includes HNWI and UHNWI, business owners, entrepreneurs, farmers and landowners, as well as charities on the entire gamut of wills and estate planning, tax and succession aspects, trusts, powers of attorney, and probate. Alex Drake heads the department, with her broad practice encompassing wills, estate and inheritance tax planning, grants of probate, and the administration of estates. Alison Voyce predominantly represents business owners, farmers, landowners and high-profile public figures.

Practice head(s):

Alex Drake

Other key lawyers:

Steve Hamilton; Alison Voyce; Zoe Sivelle

Testimonials

‘The team are very knowledgeable and provide relevant and practical advice around wills, trusts and IHT planning. We know we can trust their advice when we refer clients to them’

‘Alex Drake – is able to explain things in ways easily understood by clients who are then able to trust their advice. ’

‘To touch on what is unique about Taylor Walton is difficult to clarify – I don’t believe that the services they offer clients are anything significantly different to other firms. Having said that however, I do think that they go out of their way to focus on the client outcome and are happy to involve other professionals, where appropriate,to deliver the best possible outcome for the client. Sadly, I have not always found that to be the case with other professional firms who don’t always appreciate the synergy that working with other specialist professionals can provide.’

‘My principal point of contact is with Alison Voyce and her team with whom I have had a number of interactions relating to client related issues. There have been ocassions when Alison’s insight having spoken to clients has led to an adjustment to stratagies we have in place to deliver the best financial planning outcome for clients. ’

‘My experience centres on the one solicitor we are working with rather than a team. However, this is now the third time that I have used Taylor Walton in different legal areas over many years and my experience has been universally positive.’

‘Our solicitor has managed a complex estate over the past two years which has included selling property abroad and liaising with a foreign notary. Throughout the process, she has been excellent in terms of communication, timeliness, efficiency, sensitivity and value for money.’

‘Steve Hamilton from Taylor Walton provided wonderful support to us as well as very detailed subject matter expertise in sorting out our Mum’s probate. His attention to detail and knowledge meant that we felt in very safe hands with no stone being unturned. We had complete peace of mind that Steve was ‘on it’ and made our lives much more straightforward during a difficult period of our lives. His department also liaised well with the property lawyers who handled the selling of our mum’s home. We could not have got more attention, thoroughness or personalised service anywhere else.’

‘Steve was always available, engaged, efficient, pragmatic and effective. He has deep subject matter expertise combined with great client service.’

Key clients

Executors of Taxable Estate with assets abroad

High Net Worth Married Couple

Lifetime Settlement for Nigh Net Worth Family

Executor of a high value estate (1)

Executors of high value estate (2)

Local Executors

Married couple

Trustees of discretionary Will Trust

Executor of high value estate (3)

Wealthy married couple

Work highlights

  • Advising a very wealthy married couple in relation to Wills and Inheritance Tax Planning in the context of changing family circumstances and inconclusive domicile.
  • Dealing with the high value estate of a wealthy widow to include advising on various life-time Trust arrangements with a view to maximising tax savings for the family as a whole.
  • Advising the Trustees of a discretionary Will Trust including personal and business assets of their duties and responsibilities against a background of significant family disharmony.

Corporate and commercial > Corporate and commercial: Beds, Bucks, Herts, Middx Tier 2

Simon Hughes and Peter Kouwenberg head the corporate and commercial sides of Taylor Walton LLP's Luton-based team, respectively. Hughes is an important name for advice on M&A, joint ventures and equity investments, among other corporate transactions. Kouwenberg predominantly focuses on commercial contracts but also provides specialist advice on a broader range of commercial issues. Jeremy Brockis is another important port of call, as a highly experienced corporate practitioner.  

Practice head(s):

Simon Hughes; Peter Kouwenberg

Other key lawyers:

Jeremy Brockis; Toby Walker

Testimonials

‘Simon Hughes provides common sense and succinct advice which allows us to work swiftly and efficiently. Simon’s previous city experience is helpful when purchasing or investing in businesses with a city firm on the other side.’

‘Taylor Walton have provided me with personal and business legal services for over 40 years. Their expertise in all fields of law provide a client with the comfort of having access to multiple legal arms within one organisation – a huge benefit from a business perspective. Their billing is also fair for the expertise and high level of customer service they provide.’

‘I have dealt with Jeremy Bockis and his team on several occasions over the past decade or so, most recently on the sale of my business. The team are extremely professional at all levels; have a huge understanding of how to get the job done in the most efficient manner; are always available, including Jeremy himself; and will go the extra mile whenever circumstances require them to. ’

‘I mainly have dealings with Peter Kouwenberg who is very patient and explains everything to me in a manner I can understand, which is not the case with many people. Peter always replies quickly and then works very efficiently to get the job done, which is important when there are time restraints and costs if time is overrun. Peter is very knowledgeable and can usually answer my questions instantly, but if is something new regarding off shore matters he always double checks to make sure that I have got the story right.’

‘A strong combination of excellent commercial contract experience, common sense, professionalism, diligence, and a high customer service focus.’

‘Peter Kouwenberg was my main contact. I found he had a sophisticated knowledge of legal contracts and provided me with excellent advice in successfully negotiating with a new business partner and in producing a legal agreement with them to work together. He was thoughtful, knowledgeable and wise, and always looked after my best interests.’

‘We have had various dealings with TW on company acquisitions and found TW to provide the best service to date. They have been transparent on fee matters, qualified in their advice and assured with their dealings on our behalf.’

‘Toby Walker works on our behalf for corporate matters and he has always provided a very good service from outset, scoping work, fee matters and speed of service.’

Work highlights

  • Advising shareholders on the multi-million sale of their shares for a large UK company, including the preparation of a specimen locked-box SPA, information memorandum, NDA and auction process letter.
  • Acted for the shareholders in the ultra-high-worth sale of a group of companies involving approximately 1,600 permanent and temporary staff, requiring a highly organised approach to due diligence and disclosure management.
  • Acted for the shareholders in the sale of the entire issued share capital of a company to an existing group with other businesses in the care sector.

Employment > Employment: Beds, Bucks, Herts, Middx Tier 2

Taylor Walton LLP‘s team is frequently instructed to handle employment tribunals, discrimination, unfair dismissal, TUPE, holiday pay and redundancy issues. Alec Colson heads up the department and has over 20 years of experience of advising regional clients. Nicola Smyrl is another name to note and acts for employers and senior executives.

Practice head(s):

Alec Colson

Other key lawyers:

Testimonials

‘Experts in the field of Employment Law, the Team has the depth of knowledge and experience to provide detailed and informed advice no matter the complexity of the issue. Quick to respond, even if your main contact is not available, the wider Team enables the Company to always provide timely advice. The regular updates regarding changes to employment law are always well received and provide early advice on how to manage questions from staff. ’

‘Always prepared to take stock of all sides of an issue, we are then provided with well thought through and informed advice. Written drafts are always of a very high standard, clear and to the point. The speed of delivery is also excellent and you can always be assured that they will respond within a short period if not immediately available. ’

‘We have received excellent service from the practice in all the years we have been registered with them.’

‘Nicola Smyrl provides excellent, timely and very responsive advice, well-presented and with context to make it easily understood.’

‘Practical commercial advice delivered with a real understanding of day to day business implications.’

‘Alec Colson is a long term partner to our business on all HR related matters, he has never failed to deliver clear advice, practical guidance and effective solutions. We would not think of going anywhere else!’

‘Professional in their approach and responses, they deal with questions in a timely manner and have good knowledge in employment law.’

‘Alec Colson provided excellent service, in a timely and professional manner. He established our needs, gave good advice and supported us through the processes, accurately providing the documentation we required within the set deadlines.’

Work highlights

  • Advised a company on the employment aspects of a merger with another company in its group. The merger affected approximately 400 employees across 30 sites.
  • Successfully represented a company in relation to an unauthorised deduction claim from one of its directors.
  • Advised a client with over 400 staff on a range of employment law matters including 3 employment tribunal claims, holiday pay for casual workers and day to day employment queries.

Private client > Family: Beds, Bucks, Herts, Middx Tier 2

The ‘friendly, professional' team at Taylor Walton LLP works across its St Albans and Harpenden offices, handling the full range of divorce, financial and children matters. Complex, high-net-worth financial disputes are practice head Ben Twitchen's area of expertise, in addition to cases involving substance abuse, domestic violence, and controlling behaviour. Noted by clients for being ‘empathetic and understanding, yet incredibly tough when required to be', Olive McCarthy specialises in agricultural divorce matters and is recommended as a financial arbitrator. Will Mercer has deep knowledge of the agricultural sector, while Tamara Glanvill often advises on nuptial and cohabitation agreements.

Practice head(s):

Ben Twitchen

Other key lawyers:

Will Mercer; Olive McCarthy; Tamara Glanvill; Laura Woolard; Emily D’Eyncourt Harvey

Testimonials

‘Taylor Walton has a friendly, professional team which is in at the top of the tree in comparison to other regional firms. TW has strength in depth and offers swift access to fee-earners at competitive fees.’

‘Will Mercer is very knowledgeable, providing his clients with clear and strategic advice. He will always use his best efforts to settle a case without recourse to the court which benefits all parties. He is robust and determined to achieve the best outcome for his clients whilst having a great deal of care and compassion.’

‘I have dealt with Olive McCarthy during my divorce and I cannot recommend her enough. She is empathetic and understanding, yet incredibly tough when required to be. Her wealth of knowledge and experience is huge, and her advice in appointing a financial advisor and a barrister was second to none. I cannot recommend her enough.’

‘Emily D’Eyncourt Harvey maintains a constant and high level of professionalism but is also personable, fast to respond, understands challenges quickly and is able to quickly create strategy to resolve. She is able to pivot quickly to adapt to changes.’

‘I was particularly impressed with the support and advice I received from Will Mercer. Will was able to walk me clearly and calmly through often complex matters. As these matters were also quite emotional he was able to help me separate that out from the factual and pragmatic approach required to reach a resolution. Will consistently responded promptly and accurately. He also provided much needed moral support to get me through the whole divorce process.’

‘Taylor Walton LLP stands out in the legal landscape for its exceptional blend of empathy, expertise, and innovation, particularly evident in their handling of sensitive matters such as divorce. Having personally experienced their services, I can attest to the unique approach they bring to the table, which sets them apart from other firms.’

‘The team at Taylor Walton were very supportive and always responded to any queries or issues I raised efficiently. My experience related to divorce proceedings. I felt well advised by my solicitor and the team who worked alongside her. I felt the whole process was handled well and I was kept informed at every stage. ’

‘Tamara Glanvill: what can I say, she was totally amazing. I have nothing but praise for her. I felt that I was in a very safe pair of hands throughout the protracted divorce. She advised me well. She is extremely knowledgeable and experienced. Tamara has empathy and compassion too and was always available to speak me or respond to my questions in a timely manner. Not sure if I could have done it without her at my side.’

Work highlights

Real estate > Commercial property: Beds, Bucks, Herts, Middx Tier 2

Taylor Walton LLP fields a commercial property team that is regarded by some to provide a ‘complete range of expertise and service which you would normally only find in considerably larger city-based practices’. Development matters, acquisition and disposal transactions, and property finance transactions are among the core focuses of the Luton-based team. James Cottrell heads the practice and focuses on development work. Managing partner Dermot Carey is well experienced in the space and predominantly acts for property developers. James Khakpour-Smith is another key name to note within the group for advising overseas traders and property investors.

Practice head(s):

James Cottrell

Other key lawyers:

Testimonials

‘Our family have used Taylor Walton for around ten years. They carry out legal work for both our personal and business matters. Excellent service and there is always an experienced member of staff who can deal with all situations and quickly. Everyone is very friendly and responsive. Fees are reasonable and we are very happy to be clients of Taylor Walton.’

‘James Cottrell (Partner and Head of the Commercial Property Department) has acted for us for the last ten years and oversees all our work. James has become a good friend as well as being a good solicitor during that time. We would also like to commend Peter Day for litigation work and Tracy Taylor (Associate Solicitor Commercial Property Department) for her Leasehold Enfranchisement work.’

‘ I have dealt with Taylor Walton for over 40 years, during which time they have always maintained a competent range of partners and associates capable of dealing with all that my rapidly growing business interests could throw at them, including acquisition, employment and in more recent years both commercial and residential property transactions. Most importantly the senior partner has always maintained a close relationship with me ’

‘In recent years my son and I have carried out a number of residential property developments and have been delighted with the service we receive from Julma Begum. Not only is she technically very competent but more importantly very prompt and efficient in all aspects of our dealings. Most recently she has been of great assistance in dealing with a complex planning application and subsequent appeal for 34 houses. My experience of other solicitors indicates that many are less than prompt and have to be chased for response.’

‘We have worked with TW on all client matters over the past 3 years and have found TW and their team to be engaging, responsive and accredited in their advice. Communication and availability sets TW apart from other firms we have worked with over the years and continue to refer our work to them for this reason. ’

‘The commercial side of Taylor Walton are extremely knowledgeable in all aspects of the purchase of land and development procedures also dealing with banking facilities and there legal procedures from start to finish ’

‘James Cottrell is a very professional person who is extremely passionate about our needs and in dealing with some very difficult circumstances such as boundary’s, land registration, banking and dealing with there legal requirements James also has a personal touch and always looking at protecting our legal status and puts situations over to us in a way we can understand and we would highly recommend him ’

‘James Cottrell, very user friendly, competent and good communicator.’

Work highlights

  • Successfully acting for a Landowner in the grant of Options and Overage Agreements over agricultural land on a site that has an estimated capacity for 100 units.
  • Acting for client to obtain new Leases for agricultural land –involving the re-organisation of premises at the Farm.

Dispute resolution > Commercial litigation: Beds, Bucks, Herts, Middx Tier 3

Taylor Walton LLP has a demonstrably robust track record for a broad range of commercial disputes including, but not limited to, matters involving contentious probate, construction, inheritance act claims, director and shareholder actions, as well as IP, insolvency and professional negligence. James Carpenter is a key name as head of the practice and has over 26 years of experience in the space. Saljuq Haider has significant experience in the construction industry, representing major sub-contractors. Katarina Morgan is another key contact.  

Practice head(s):

James Carpenter

Other key lawyers:

Testimonials

‘We found the department and in particular James Carpenter knowledgeable and efficient. ’

‘We dealt almost exclusively with James Carpenter who was accessible and prepared to discuss sometimes complex issues at length and in a language that we could understand. There was good contact via email as well. This was something we didnt receive from other law firms.’

‘The team is fantastic with clients: very responsive, manages expectations and obtains excellent results in and out of court, even where the pure legal merits of the case are not in the client’s favour. The team are able to negotiate favourable settlements and are very commercial in their approach. Their expertise in commercial litigation is a head above the competition and they provide exceptional value for money.’

‘They have a good feel for when counsel’s advice is required: they are not overly reliant on counsel but target their instructions well. In terms of working with counsel, I have always found them approachable, pragmatic and quick to provide any or any further information or documentation required.’

‘Saljuq Haideris a very strong addition to the team, having brilliantly conducted a large number of high value commercial cases. He takes a robust approach to litigation but is also able to navigate difficult negotiations diplomatically and ensure that his clients obtain a good deal, whether in or out of court.’

‘James Carpenter has broad commercial litigation experience combined with a flair for putting forward the client’s case at its best, which means that the client can be confident their case is in very safe hands. James also skillfully leads a team of outstanding associates.’

‘Saljuq Haider understands client needs, great to work with.’

Work highlights

  • Defending claims in a multi-party dispute which was originally valued in excess of £27million and now through negotiation reduced to £14 million.
  • Complex matter involving several parties and expert reports. The issues all stem from elevated requirements under the Building Safety Act and Regulations following the tragic events of Grenfell.
  • Representing several HNW individuals in complex contentious probate matters involving large estates, multiple assets and substantial monetary amounts.

This highly respected regional firm is the trusted advisor to a diverse range of clients including FTSE 350 companies, public and private sector organisations, charities and high-net worth individuals.

The firm: The firm has a reputation for developing and investing in home-grown talent, with an exceptionally high staff retention rate and an average length of service unrivalled within the region. This approach brings with it many inherent benefits for its clients, including a continuity and depth of knowledge and expertise that is hard to replicate.

A client-centred approach to legal support has resulted in steady organic growth in recent years. The firm boasts a number of longstanding clients and referrers for whom Taylor Walton is the first choice for a range of needs, from everyday business support to untangling the most impenetrable legal issues. Working in partnership with a number of other trusted advisors such as surveyors, accountants and HR consultants, the firm seeks to provide a fully rounded, commercially focused service to its clients.

Types of work undertaken: Taylor Walton provides all the services listed here from its offices in Luton, Harpenden and St Albans to an increasingly national client base.

Real estate: The strength and depth of the team offers clients real specialisms in key areas, including in landlord and tenant work. They have seen a growing focus on work in the retail sector, with an increasingly national client base. Areas of support include development work, including site assembly, overage arrangements and extensive security lending experience in acting for lenders offering mezzanine finance in connection with commercial and residential development sites.

Commercial litigation: The team provides a level of technical expertise and quality of work unrivalled within the region including leading edge work on construction disputes, contentious probate, professional negligence and property litigation. It provides a pragmatic, proactive and effective approach to dispute resolution work, including upfront information about costs, merits/chances of success, taking a creative approach to resolving disputes other than by traditional litigation.

Corporate and commercial: Taylor Walton acts for an outstanding range of well-known and high-quality clients within the region. It regularly handles matters of a size and complexity unrivalled by others, acting for the likes of NatWest, Santander and Bank of Ireland within the banking sector, and undertaking a range of substantial acquisitions and disposals in the last year. The team offers a growing international transactions practice across multiple jurisdictions, most notably in the US, and niche skills in the areas of recovery acquisitions and accountancy practice sales and acquisitions.

Employment: The employment team has developed long-standing and highly valued relationships with its clients based on understanding its clients’ business needs and objectives. The team takes a preventative approach to employment issues ranging from dealing with day to day employment law queries including advising on disciplinary and grievance matters to outsourcing and TUPE work, incentivisation plans through to advising on discrimination issues as well as providing corporate support. The team also advises and represents clients on a full range of contentious matters, including tribunal work and dispute resolution for employers and employees.

Family: The family team is renowned renowned for taking a pragmatic approach to matters where client expectations are carefully managed from the outset to ensure achievable outcomes are attained. The team offers alternative approaches to litigation through arbitration, or the collaborative law process which enables parties to negotiate their terms of settlement round the table, avoiding costly and contentious litigation. Work includes divorce, dividing matrimonial finances, family trusts, complex disputes relating to contact and residence issues in respect of children, prenuptial agreements and cohabitee disputes relating to both children and property.

Private client: The Taylor Walton private client team is the team of choice for many clients and referrers both locally, and increasingly, from the City of London. The team takes a pragmatic approach to complex issues, working with many high-net-worth clients (including business owners and landed families), often across generations and increasingly across jurisdictions, to resolve current matters while proactively identifying areas of future support. All partners within the department have a substantial personal following and some are members of The Society of Trust and Estate Practitioners (STEP).

Department Name Email Telephone
Managing Partner Dermot Carey [email protected] 01582 731161
Head of Commercial Litigation James Carpenter [email protected] 01582 731161
Head of Corporate Simon Hughes [email protected] 01582 731161
Head of Employment Alec Colson [email protected] 01582 731161
Head of Family Will Mercer [email protected] 01582 731161
Head of Private Client Alex Drake [email protected] 01582 731161
Head of Commercial Property James Cottrell [email protected] 01582 731161
Family Olive McCarthy [email protected] 01582 731161
People and Talent Partner Stephanie Simon [email protected] 01582 731161
Head of Commercial Peter Kouwenberg [email protected] 01582 731161
Head of Marketing Emily Waddell [email protected] 01582 731161
Photo Name Position Profile
Jeremy Brockis photo Jeremy Brockis Head of Corporate, specialising in mergers and acquisitions; investment, shareholder and joint…
Dermot A Carey photo Dermot A Carey Managing partner – Dermot is also heavily involved with major land acquisition,…
James Carpenter photo James Carpenter Head of Taylor Walton’s Commercial Litigation & Property Litigation teams with expertise…
Alec John Colson photo Alec John Colson Head of Department and Partner in the Taylor Walton employment team dealing…
James Cottrell photo James Cottrell Partner and Head of Commercial Property, specialising in acquisition, site assembly and…
Saljuq Haider photo Saljuq Haider Partner
Katarina Morgan photo Katarina Morgan Katarina is an Associate Solicitor in the Commercial Litigation Department at Taylor…
Nicola Smyrl photo Nicola Smyrl Nicola Smyrl is a Partner in the Employment Department, based in Taylor…
Partners : 30
Solicitors : 45
Other Fee Earners : 20

At Taylor Walton we are proud to promote an environment of inclusivity and equality. We foster these strong values through the fair and respectful treatment of both our employees and our clients.

We have robust policies ensuring that we all adhere to the same high standards with regards to how we treat each other and our clients and how we each expect to be treated by others. Our office environment is built on mutual respect and we raise awareness of our expectations through regular training.

The firm is made up of unique individuals working collectively; new starters say we are supportive and approachable and our long staff length of service records demonstrate that our people like to work with us. We recognise and value talent and potential, harnessing experience and knowledge sharing. There is plenty of opportunity to learn and share skills where our age profile spans five decades. A programme of Trainee Solicitors sits alongside our Solicitor Apprenticeship programme – allowing a diverse route to qualification. Those on different career paths in other areas of the firm may be supported with study sponsorships or pursue an apprenticeship.

Hard work and talent allows our people to succeed on merit in achieving their chosen career goals. Taylor Walton is proud to see Trainee Solicitors develop into Partners and see new starters develop into long standing skilled members of the firm.

We not only feel strongly about how we behave towards our clients and each other, we proactively support the wider community with a diverse range of charitable fundraising events and regular sponsorships; supporting our local food banks, hospice care and individual charities close to our staff. Teams from Taylor Walton have scaled mountains and braved Tough Mudder to support those less fortunate.

58% of the Firm completed the SRA Legal Diversity Survey in 2021 which closed on 23 July 2021. The results are published on our website at www.taylorwalton.co.uk.

Alec Colson, Head of Employment

What do you see as the main points that differentiate Taylor Walton Solicitors  from your competitors?

 The majority of our clients have worked with us on a longstanding basis and I believe that this is because we take the time to really understand how our client’s businesses operate and what is important to them.  This means that when we devise legal strategies for our clients, we are able to do so in a way which addresses the clients needs in a more tailored way.  Additionally, we are very responsive to our client’s needs.  As we are a fairly small team, this means that most of our clients will know all of the members of the team and work can be picked up and dealt with quickly and effectively, even if a client’s main contact is not available.

 

Which practices do you see growing in the next 12 months? What are the drivers behind that?

 Employment law will be subject to some dramatic changes in the next 12 -18 months as a result of the new Employment Rights Bill which sets out details of the Labour Government’s plans to “make work pay”.

Changes will include significant extensions to the right to claim unfair dismissal, as well as new restrictions on zero hours contracts and “fire and rehire” practices.  Our clients are already taking steps to understand and prepare for the changes.  The changes will affect all businesses, regardless of size, and I expect that our team will spend a significant amount of time in the coming 12 months helping our clients to get to grips with the upcoming changes.

 

What’s the main change you’ve made in the firm that will benefit clients?

 In recent years our ability to be responsive to clients needs has improved significantly.  Many of our processes can now be caried out remotely or online.  We can be flexible in terms of meetings and communication to ensure that our clients can contact us in a way and at a time which is most convenient to them.

We also have a range of fee earners within our team with differing levels of experience to ensure that all work is being carried out at the right level and in a cost- effective way.  In the last 12 months a newly qualified solicitor has joined our team and we will continue to grow the team in the coming months to ensure that we have a stable and secure team for the future.

 

Is technology changing the way you interact with your clients, and the services you can provide them?

 Whilst the needs of our clients have not changed significantly in recent years, the way that we interact with them has.  It is increasingly the case that in person meetings are being replaced with video meetings which enables us to be more flexible in terms of when meetings and calls can take place.  Nearly all written communications now take place by email and we are also able to facilitate signing of documents for clients electronically.

Where clients are involved in employment tribunal proceedings, it is increasingly possible for hearings to take place via video, or on a hybrid basis involving video and in person attendance.  This means that matters can be dealt with in a more flexible and cost effective way with less disruption to the clients’ businesses.

 

Can you give us a practical example of how you have helped a client to add value to their business?

 We have recently started acting for a client which had grown significantly over a fairly short period as a result of various acquisitions.  The result of this was that the staff were all engaged on different contracts and had different working arrangements, creating operational difficulties and administrative burdens.

We assisted the client to review the business and formulate a strategy to ensure that the staff were moved onto new contracts with consistent terms which were not significantly to the detriment of any staff member.  We assisted the client with their collective consultation obligations in relation to the contractual changes, and with the practical arrangements for carrying out the process.

The result of this exercise is that the client now has a workforce who all have generally consistent working arrangements, which has made the business easier and cheaper to run from an operational and administrative perspective.

 

Are clients looking for stability and strategic direction from their law firms – where do you see the firm in three years’ time?

 My view is that our clients want to feel that we will continue to support them in the future with keeping them up to date with changes in the law and also addressing their legal issues as they arise.  Having a stable team that knows our clients well also means that we can be proactive is anticipating changes in the law which might be relevant to them, assisting them to prepare and act as appropriate.

In the next three years, we would like to maintain the excellent client base that our team has built by continuing to develop and build those relationships.  We also hope to grow the team in a sustainable way to ensure that we remain well equipped to respond to our clients’ needs.