‘The employment team are extremely professional in its approach to us as a client. They are easy to engage with, they respond very quickly, they share patience and understanding of our business and how we work. They always listen and offer constructive and practical advice in a way which is easy to understand, follow and implement. They offer training sessions on upcoming and recent legal changes which are really helpful too.’

‘The pragmatic and balanced view received when seeking input from this team is outstanding, they are very straight forward to work with, which makes dealing with them very easy in what can often be complex circumstances. The availability of the team to provide support is also great. The team also play their part in developing the region’s HR professionals, sharing their knowledge and hosting events that are relevant to all.’

‘They approach our needs practically and are always able to think of alternatives. The quality of service and customer care has been excellent. We have been very impressed with our current main contact, Craig Harvey.’

‘One of the many skills that Muckles demonstrates is their ability to ensure that often complicated legal situations are easily understood by the layman. Step-by-step help and support is given and the ability to offer clear guidance and support throughout. Warm and welcoming with a focus on the external, they are regular innovators in environmental, community and local initiatives.’

‘Amy Sergison – easy to connect with, direct and pragmatic – advice is offered with a balanced view on the recommended approach to take in any scenario.’

‘Lisa Kelly and Amy Sergison are both phenomenal.’

‘The most important aspect for us is accessibility. You always feel you are listened to, and the information is explained in a patient and straightforward manner. There is always opportunity to ask questions and to gain reassurance especially when dealing with complex matters. Chris Maddock and Craig Harvey have been incredible in the service they have offered to us, especially during a particularly complex matter. I cannot recommend them enough.’

‘Muckle LLP is an excellent business partner. They take appropriate care to understand the topic for discussion and consider the full business context when providing legal advice and solutions. For more complex scenarios, they are able to collectively discuss and consider all legal options within their extended team, which means any advice provided is thorough and well thought through.’

‘Roisin Patton is personable and professional. She dedicates herself to assisting you with your inquiries, patiently discussing the issue and consistently offering valuable advice. Despite my years of experience in HR and exposure to various situations, Roisin continually imparts fresh insights and knowledge, keeping me engaged and informed. Her advice is always spot on.’

‘Paul Scope’s approach to employment law is ethical, progressive, and commercial in equal measure. In my experience, he is unique in the balance that he strikes, when we engage with him he genuinely wants to find a good outcome for all and help solve problems not just advise us in a way that ensures we operate within the relevant laws. His ability to genuinely empathise whilst also providing an appropriate level of challenges is exceptional.’

‘Tom Shears, whilst a relatively junior member of the team as a whole, is a stand-out lawyer. His preparation, instructions and insight into cases is unfailingly excellent. Graham Vials is a commercially astute and driven lawyer, who works very hard to achieve great results for clients.’

‘We work predominantly with Paul Scope. Paul has a great understanding of our business and the ways in which we operate, which enables us to have more meaningful, practical conversations in relation to employment law issues. He is very approachable, responsive, and pragmatic, which works well for us.’

‘Hadaway’s exceptional qualities have set them apart from competitors in the legal field. Their in-depth knowledge of the law, coupled with a keen understanding of industry nuances, distinguishes them from competitors and positions them as a trusted authority in their field.’

‘Ward Hadaway’s Employment practice stands out for its commitment to excellence, client-focused approach, and a comprehensive understanding of the intricacies of employment law. The firm’s unique blend of legal expertise and personalised service ensures that clients receive tailored solutions to meet their specific needs.’

‘The WH team consistently demonstrates exceptional helpfulness and approachability, always willing to go the extra mile to provide support. They prioritise safeguarding your business from an employment law standpoint while also recognizing the commercial considerations involved in decision-making. Their advice is tailored to ensure optimal support for your needs.’

‘The team members are personable and approachable, showing genuine interest in you and your business. They customise their work to align with your business’s unique requirements, rather than offering generic advice.’

‘Members of the team are all very knowledgeable. Instructions are always well prepared, and they collaborate well.’

‘Advice given is consistently balanced, considering risk in a measured way. The responses to requests for support are always quick so there is no undue delay. Advice is presented in a style that is easy to understand and aids any onward communication.’

‘A team which takes a genuinely commercial view and where legal acumen is a given. They have real sector strength in depth and understand what is happening elsewhere in the market.’

‘Great legal service – very pragmatic. Always ready to provide added support sometimes at short notice when required.’

‘The excellent quality of instructions. Clients respect and appreciate their hard work, excellent legal knowledge, and commercially focused employment law advice.’

‘Queries are promptly acknowledged, never a need to chase. The advice is clear and concise and cuts through complexity. The sector knowledge is strong, and time is taken to explain where needed.’

‘Suzanne Caveney is an outstanding lawyer. She’s commercially astute, down to earth, and provides excellent instructions -I really enjoy working with her. Shona Morton is an exceptionally thorough and down-to-earth lawyer who knows her stuff when it comes to all things employment law.’

‘David Williams is very supportive and capable. He has a friendly manner with clear expertise. His approach has made complex matters easy to explain internally and ensured we have the knowledge to deal with internal challenges.’

‘Close partnering to understand the business and culture of the organisation. Develop relationships with the parties involved to gain insights and provide targeted responses to issues. Updates and webinars available to HR, bespoke briefing sessions at HR workshops on request.’

‘Accessibility to advice when needed, honest conversations and ability to discuss issues openly. Willingness to engage with all parties to provide clarity on issues and potential outcomes to ensure informed decision-making. One-stop access to various specialisms. I have worked with Chris Graham for many years and can rely on his guidance, support, and swift response, regardless of the issue.

‘Everyone I have dealt with within the firm is extremely knowledgeable and client-focused. They have the ability to make clients feel supported and as though they are their main priority through being contactable, accessibility of partners and the provision of information to ensure the client is kept up to date and fully informed.’

‘What makes individuals stand out is their knowledge, their ability to quickly grasp detail and their robust approach to dealing with matters. Christopher Graham is commercially minded, very pragmatic with a brilliant memory for detail and an impressive knowledge of the law.’

‘Jonathan Moreland is thorough, commercially astute and inspires confidence. Sharney Randhawa is enthusiastic and hard working.’

‘Friendly, approachable, and reliable, I have found Swinburne Maddison to be excellent at responding to any queries and fully engaged when dealing with all matters.’

‘Jonathan Moreland – excellent communicator, willing to explain detail and thorough in his work.’

‘Swinburne Maddison is an incredibly competent and professional legal service which under the leadership of Jonathan Moreland has given me outstanding support, guidance and reassurance.  A successful conclusion to the case is now clearly in sight due to the team’s relentless drive and dedication. I can’t thank them enough.’

‘Jonathan Moreland gives calm, pragmatic, and expert advice that is consistently valuable and impressive. He combines impeccable knowledge of employment Law with strong empathy and interest in the human context of the issues on which he is advising.’

‘Jonathan Moreland is an amazing specialist in his field and treats the client in a warm and very supportive way.’

‘Jonathan Moreland, is exceptionally accessible, friendly, and straightforward.  All the advice he has given me over several years has been accurate and effective in getting me the best outcomes.’

‘A great team of commercially astute and down-to-earth lawyers.’