Thank you for your prompt and efficient assistance with this matter, it was much appreciated.

Michael has been a great help through a very difficult time. He provided options each step of the way. I felt heard and cannot thank Michael enough for his support and knowledge

Michael and his team were a pleasure to deal with, dealing very effectively with the debt collector and their legal team, offering pragmatic and practical advice which resulted in a satisfactory outcome for me and avoided the necessity of going to court. I would not hesitate to use Crane & Staples again. Michael, thank you for your good counsel in dealing with this matter. Your professional, calm and approachable demeanour coupled with sound legal knowledge helped me get off my high horse and achieve a pragmatic solution to this issue.

First Tier Tribunal Advice, Adrian gave me very helpful advice that brought clarity to a number of issues in relation to leaseholders’ rights and recovery of unpaid service charges. He was able to help me focus on the significant issues that a Tribunal will look for and how best to proceed. It was very reassuring to speak with him and I will not hesitate to use him in the future. I am very grateful for the help given.

Excellent Service – Michael delivered a first class service under a time pressured situation. He made himself available to ensure the smooth transition of a negotiated agreement. In addition to dealing with the practicalities, Michael was a reassuring presence to me which gave me confidence as we progressed through the process. I highly recommend Michael.

A very honest conversation and reassured that it was too early to begin litigation, avoiding unnecessary costs. I was left feeling like I could come back to Adrian and the firm if I need their assistance in the near future.

You have been the rock (support) for me right from the beginning when I did not even know how to start these proceedings in Court, especially that I could not afford proper legal representation – massive thank you to you!!

As always Crane and Staples offer amazing advice/service. This is the second time I have used their service. Adrian Boulter is crystal clear and brutally honest with his guidance which I very much value. Thank you!