Interview with: Christos Kobiliris, Managing Partner, Ph.D. cand.
Christos Kobiliris, Managing Partner, introduces the firm’s vision and strategy and explains the firm’s commitment to Technology as a critical tool for meeting clients needs in the future.
What do you see as the main points that differentiate KOBILIRIS AND ASSOCIATES from your competitors?
Having a big experience in our core expertise sector which is Real Estate & Construction and Investment Immigration Law, we support our clients to capitalize on new opportunities across both established and emerging sectors by providing high quality &tailor-made solutions and strategic advisory services.
Which practices do you see growing in the next 12 months? What are the drivers behind that?
Traditionally, the challenging area for Greek law firms is the difficulty to follow up with the latest technological trends. Consequently, this leads to a huge gap between traditional law companies and tech-savvy clients. KOBILIRIS AND ASSOCIATES are rapidly evolving in a continuous effort to adjust to the new reality and demands. One of the goals of KOBILIRIS AND ASSOCIATES is to utilize advanced technologies, -including Machine Learning and Natural Language processing- and introduce the use of a Legal Chatbot. The Legal Chatbot is a software with the ability to assist the clients, in the form of a natural text-based communication. From scheduling appointments, to simple answers to the most common legal questions one can have, this service would be available 24/7, providing excellent client service to our clients, all this from the comfort of their home. In the current market conditions, with COVID-19 tormenting our society, it’s KOBILIRIS AND ASSOCIATES responsibility to keep our clients safe, by reducing the unnecessary contact, while still providing full service. Modern problems require modern solutions, and our office will be a pioneer in this change.
What’s the main change you’ve made in the firm that will benefit clients?
In this new era, leading companies should have real expertise in their sector and they have to apply in-depth scientific approaches to all matters they are dealing with. Unfortunately, in Greece in the Real Estate and Construction sector there is a common belief in the legal community that someone does not necessarily have to be an expert in order to be involved and to deal with all the relevant issues. I strongly disagree with this point of view and therefore, I have established a boutique law firm which has in-depth knowledge of the Greek real estate property market and a unique expertise successfully representing clients across the full cycle of a real estate transaction, including due diligence, structuring, negotiation, execution and closure.
Is technology changing the way you interact with your clients, and the services you can provide them?
Technology plays a crucial role in almost every aspect of modern life – Law firms client service couldn’t be an exemption. Legal Chatbot is one example of how modern technologies can improve client experience. It’s our responsibility to ensure a smooth experience for everyone. In KOBILIRIS and Associates we have fully understood the importance of adjusting to the new demands, we are resilient and dedicated to our ultimate goal: Provide top-level customer service.
Can you give us a practical example of how you have helped a client to add value to their business?
Kobiliris and Associates represents a wide variety of foreign developers, private equity funds and international investors. Apart from legal advice, we also support our international clients with markets insights and useful tips that they can use to achieve their goals and enhance their investments returns. We are able to provide such additional services, by leveraging on our big professional network across the entire spectrum of the markets we cover which has also allowed us to develop internal capabilities to supplement our core offering. This is key in our effort to maximize value for our clients and also, it is a competitive advantage that differentiates us from our peers. Client feedback received so far, indicates that clients value those additional services and consider them critical for ROI maximization.
Are clients looking for stability and strategic direction from their law firms – where do you see the firm in three years’ time?
Stability is one of our firm’s core values. We already have three associates operating in China (Beijing, Shanghai and Shenzhen) as we are looking to expand our firm and to establish one office in China, in order to be close to our clients and to provide them excellent service.