Our KPI analysis reports are indicative and will help ascertain any aspects of service requiring attention outright and relative to the market.
Ensuring your firm has responsive referees is also important, in order to generate a fair and accurate sample of each practice’s most recent clients.
Contact us to enquire about purchasing a KPI report or information on our premium subscription package, which includes access to our Referee Track & Add feature — enabling you to track referee response rates and add new referees.