Interview with: Esha Mazumdar, Managing Partner
Curare Legal | View firm profile
Ms. Mazumdar elaborates on the future strategy of the firm, discusses leading work and describes efficient practices with client centric long-term solutions.
What do you see as the main points that differentiate Curare Legal from your competitors?
The Firm’s solution centric practice is how it differentiates from its peers (other law firms are not competitors of the Firm). The team members are focused to tackle every issue with the same solution centric approach. The firm takes up projects as challenge to the abilities of the members of the firm and uses structured and resolution-oriented methodology.
Client satisfaction remains the core of work systems and processes and the firm takes pride in this approach.
Which practices do you see growing in the next 12 months? What are the drivers behind that?
The firm anticipates significant increase in dispute resolution as well as corporate restructuring. With the current economic situation due to COVID-19, the firms dispute resolution team has seen uptick in issues and concerns anticipating and arising out of lockdown and closure of businesses. The firm also has seen increase in corporate insolvency and restructuring as another area of practice which would retain focus for next 12 months. In practices which are unrelated to pandemic, the firm also anticipates significant increase in data security and privacy bring as another leading practice which would see significant growth in firm’s business in the next 12 months.
What’s the main change you’ve made in the firm that will benefit clients?
We have worked on empowering the young members of the team and prepare them to be future leaders in the sector. We have brought about vital changes in the working mechanism which has provided exposure to various challenges which the young members would face as leaders. All the associates of the firm are attached with the Senior partners on 1+1 basis for a fixed time frame which gives them an opportunity to acquire and hone their skills to be future leaders.
The firm also decided during the current crisis to enhance our ability respond to issues on a real time basis. The Managing Partner led in encouraging the partners and associates to formulate stable and long terms WFH (Work from Home) model which would be consistent with our work-life balance policy.
Is technology changing the way you interact with your clients, and the services you can provide them?
Technology has been a huge catalyst to innovate the way the Firm can provide services to its clients; the firm has been in the forefront of utilizing the available technologies to find cutting edge solutions to the complex issues raised by the clients. The firm is leading on engaging with upcoming technological changes leading from simple changes such as use of technology to make access to clients easier. The firm also has deployed real time work solutions which provides the client with access to information about the projects the firm is handling. The firm is also seeking aid of complex technological solutions such as cloud computing and Artificial Intelligence.
Can you give us a practical example of how you have helped a client to add value to their business?
The firm’s practice is focused on providing precise advice on complex issues. The dispute resolution team advises on “litigate or settle” as well as “go/no-go” with clarity of logic and reasoning in the advice. One of the major health care providers was embroiled in complex litigation relating to major claims arising out of a contract, considering the material the firm advised that the claims against the client are not likely to succeed and advised to continue with the litigation and the matter was eventually adjudicated in favor of the client. One of the other major news media company which was embroiled in high stake copyright dispute sought the firm’s advice in possibility of recovery of royalty from the claimants. The firm advised to litigate, and the monies were successfully recovered from the claimants.
Are clients looking for stability and strategic direction from their law firms – where do you see the firm in three years’ time?
The clients are looking for strategic direction from the firm, the current situation has increased the challenges of the firm as the clients look towards the firm to provide guidance on the complex issues which have arisen. The firm is expecting significant growth in business despite challenges arising out the pandemic. The firm with its four offices in North and West India would be expanding to another 6 offices in East, Central and South India due to expand support in these regions. The firm is resetting its approach to provide more cost-effective solutions to the otherwise cash strapped sectors in India.