Mr Mark Heaphy > Wiggin and Dana LLP > New Haven, United States > Lawyer Profile

Wiggin and Dana LLP
256 CHURCH STREET
PO BOX 1832
NEW HAVEN, CT O6508-1832
CONNECTICUT
United States
Mark Heaphy photo

Work Department

Corporate, Cybersecurity and Privacy, Digital Media and Technology, India, Strategic Sourcing and Technology, Emerging Companies and Venture Capital

Position

Partner

Career

Mark chairs the firm’s Strategic Sourcing and Technology Transactions Practice Group as well as its India practice, where he leads a broad-based, supplier-focused team of experienced professionals representing a diverse group of global providers of technology and services related to outsourcing, software, digital transformation, automation, E-commerce, data analytics and the cloud.

Mark has decades of experience advising on all aspects of sourcing and procurement, from initial RFP through implementation, go-live and beyond. Global service providers rely on Mark’s expertise to help them structure, negotiate and document domestic, near-shore and off-shore outsourcing strategies in North and South America, Europe, Asia, the Middle East and Africa.

Mark leads negotiation teams and leverages deep market knowledge to advise clients on developing competitive contracting processes and legal positions. He has worked on hundreds of sole-sourced and competitively bid transactions, including BPO, ITO, digital transformation, data analytics, robotic process automation, cloud migration, SAAS, E-commerce, blockchain, social media platforms, software development, licensing, joint ventures, strategic alliances and cross-border technology transfers. Mark also has extensive experience helping clients navigate data privacy laws, implement data-security best practices and structure privacy compliance programs. He regularly serves as a trusted advisor to client crisis management teams responding to adverse cybersecurity incidents, including hackers, internal and external security breaches and other immediate threats to the confidentiality, integrity and availability of proprietary data.

Mark is widely acknowledged as one of the leading global experts for supplier-side representation in sourcing and technology transactions. He is regularly ranked among the best in the industry by clients, peers and organizations such as Chambers, The Legal 500 and Best Lawyers in America. He frequently lectures on outsourcing, licensing, and privacy issues and has served as an adjunct, law-school professor teaching courses on intellectual property, computer law, and the law of cyberspace.

Mark is an active member of the National Federation of the Blind, the largest nationwide organization of blind people and a leading support and advocacy group on issues affecting blind people in the workplace and throughout society. He is also a proud, five-time graduate of The Seeing Eye, where he trained with his current guide, a yellow lab named Sparky. Mark frequently speaks with young people, students and other lawyers about adaptive technology, guide dogs and other topics related to blindness in the modern world.

Mark earned his J.D. from the University of Virginia School of Law, his M.A. in International Relations from Yale University, and a B.A. Phi Beta Kappa in Philosophy and International Relations from the College of William and Mary.

Memberships

American Bar Association, International Law and Practice Section, Intellectual Property Law Section, Science and Technology Section

Connecticut Bar Association

International Association of Privacy Professionals (IAPP)

Education

University of Virginia School of Law  (J.D.1996)

Yale University  (M.A.1993)

College of William & Mary  (B.A.1990), Phi Beta Kappa

Lawyer Rankings

United States > Media, technology and telecoms > Outsourcing

Wiggin and Dana LLP‘s strategic sourcing and tech transactions team provides a niche specialism as go-to advisors to the suppliers of outsourced IT, business-process and transformative services. The team, led by Mark Heaphy in New Haven, is frequently the first port of call for Indian-based and US-headquartered global service providers as well as industry-leading companies focused on specific services in certain industries, such as financial services, big data and transformations. In Stamford, Tamia Simonis undertakes global outsourcing arrangements and transactions from RFP through to post-contract support. Simonis and Heaphy advise service providers on ITO, BPO and application development and maintenance as well as digital migration transactions with financial services, insurance and healthcare and medtech companies. George Kimball, in Michigan, is a further key name to note.