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Barlow Robbins LLP

Work 01483 562901
Fax 01483 464260
Godalming, Guildford, London, Woking

Helen Goatley

Work 01483 464242
Barlow Robbins LLP

Work Department

Litigation department, personal injury group, clinical negligence.


Partner acting for claimants in maximum severity personal injury claims and clinical negligence cases. She has achieved a particular reputation for her work on behalf of the victims of brain injury and was for many years the chairman of APIL’s brain injury group. She has had notable successes in heavily disputed cerebral palsy claims.


Trained Allen & Overy; qualified 1990; joined Barlows (now Barlow Robbins LLP) as a newly qualified solicitor; partner 1994. Director Headway, Surrey; chairman of Surrey Acquired Brain Injury Network.


French, German.


Law Society Personal Injury Panel; Law Society Clinical Negligence Panel.


Vyners School, Ickenham; Durham University (BA (Hons) Law 2(1)).


Music, travel, entertaining, community and charity activities; school governor.

South East: Insurance

Clinical negligence: claimant

Within: Clinical negligence: claimant

'Regional and dedicated firm' Barlow Robbins LLP's 'efficient and supportive' clinical negligence practice 'litigates a wide range of good-quality work to the highest standard' and is 'down-to-earth and easy to work with'. The members' workload covers brain injuries such as cerebral palsy and viral encephalitis and spinal injuries such as cauda equina, as well as opththalmic, orthopaedic, oncological, paediatric, obstetric and gynaecological claims. In a recent highlight, practice lead and 'formidable negotiator' Caroline Flashman and 'calm and insightful' senior associate Victoria Jones represented a woman who received a delayed diagnosis of cauda equina syndrome, while the 'well-organised and focused' Helen Goatley and 'effective' Deborah Powlesland acted for a claimant whose collapse with acute renal failure was caused by the delayed diagnosis of a urinary condition. Powlesland is particularly recommended for her expertise in medical product liability. Emma Potter made partner in June 2017.

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Personal injury: claimant

Within: Personal injury: claimant

'Very good firm' Barlow Robbins LLP's 'first-rate' personal injury practice 'deserves recognition for its quality of work', 'thorough case preparation' and 'excellent level of client care'. Its major focus lies on catastrophic injuries to the brain and spine, as well as musculoskeletal conditions and amputations which were the result of road traffic or employment accidents or transport disasters. 'Very experienced' department lead Caroline Flashman 'constantly achieves settlements above expectations' and recently acted for an elderly man who suffered a brain injury and multiple fractures after the bus on which he was a passenger collided with a car. Chronic pain specialist Emma Potter, who 'goes the extra mile for clients', became a partner in 2017 and represented a claimant who developed CRPS through a soft-tissue injury on her thumb which was sustained at work. Clients further note key partner and 'good team player' Helen Goatley, as well as 'calm, exceptionally bright and insightful' senior associate Victoria Jones. Solicitor Natalie Hirst is recommended for her 'impressive grasp of claim details'.

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