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Deloitte Legal s. r. o.

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Dagmar Yoder , Associate Partner - Deloitte Legal s.r.o.

Associate Partner Dagmar Yoder explains how the firm is adapting to clients’ changing needs and the evolving business environment.

What do you see as the main points that differentiate Deloitte Legal s.r.o from your competitors?

The main points that differentiate Deloitte Legal from its competitors are as follows. Firstly, there is the overall set-up and functioning of the worldwide network of Deloitte entities, which allow us to cooperate extensively to provide clients with more detailed and far-reaching knowledge across many jurisdictions. Secondly, Deloitte Legal is a business and technology oriented firm thanks to our dedicated professionals, and the ability to use cooperation synergies with other departments (eg tax, transaction advisory, audit, consulting, etc) of Deloitte in Slovakia and abroad.

We believe that this approach is the main differentiation point and enables us to provide clients with a “one stop shop” approach and solutions to their problems. 

Which practices do you see growing in the next 12 months? What are the drivers behind that?

Today, we are seeing many changes across technology and environment driven sectors, ie energy, cyber security and data protection. We believe that these will be the most important trends over the next 12 months. This approach is greatly influenced by the strictness of regulations, and the awareness of people of problems in these areas.

Today, we see greater emphasis being put on environmental issues and on data that companies process about them, which creates pressure on companies to deal with these issues. One very important aspect of growth of industries in this area in the near future will be the marketability of solutions of the companies, and providing solutions which differentiate them on the market.

What's the main change you've made in the firm that will benefit clients?

We believe that services provided to our clients can only be as good as are our people, the professionals providing them. Therefore, we have teams of specialized professionals to help clients with their problems in a given area of expertise.

We have incorporated changes and modified our approach with regard to the fast-evolving environment in the banking & finance sector, where we cooperate with our local and international consulting colleagues to provide clients with comprehensive and complex solutions.

Recently, we modified our approach to advisory and services in relation to EU funds. We help clients finalize projects via advisory in relation to project costs and overall project support and with setting the optimal conditions for future projects, particularly in relation to general contractors.

Is technology changing the way you interact with your clients, and the services you can provide them?

Technology is a huge driver in the interaction with clients and the scope of services we provide to them. Access to data and data analytics continues to expand rapidly. This enables us to communicate and market our ideas more effectively, with greater emphasis on clients’ needs.

Can you give us a practical example of how you have helped a client to add value to their business?

A major Slovak bank faced a difficult task with regard to processing client data and risk evaluation. Deloitte created a methodology and sophisticated interactive tool for risk evaluation. The tool was customized so it could be incorporated into the core banking system, which enabled the bank to fulfil its legal obligations under data protection legislation in a familiar environment, which saved time and resources.

Are clients looking for stability and strategic direction from their law firms? - where do you see the firm in three years time?

Clients are definitely looking for stability from their advisors, and they also expect a business-oriented approach to their problems. They are looking for advisors that can see the bigger picture of what will be achieved by a given decision, or approach.

Our firm, in cooperation with the Deloitte network, will continue to provide our clients with this approach. In this respect, we will continue to strengthen our professional capabilities and strategies, so our clients always receive the best advice and solutions in time and when they need them.

We proactively monitor changes to local and EU legislation very closely in cooperation with the Deloitte network to highlight potential obligations clients may encounter in the future with regard to new legislation. Over the next three years, we will develop this approach further, to identify and solve potential issues before they become problems for our clients.

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