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Eversheds Sutherland (International) LLP

Work 0845 497 97 97
Fax 0845 497 1900

Chris Busby

Work +44 121 232 1225
Eversheds Sutherland

Work Department

Chris is a partner in our Financial Institutions Group and leads Eversheds’ Retail Finance Sector Group.

Chris has 20 years experience and specialises in contentious banking work including regulatory projects and litigation. He leads a team of 20 lawyers. Chris’s clients include HSBC, Lloyds Banking Group, Nationwide Building Society, Santander, Tesco Bank and TSB.

Chris has experience of dealing with issues concerning a wide range of products including unsecured and secured lending, current accounts and savings and protection products and pensions. Chris also has wide experience of commercial lending issues including issues concerning construction of facility agreements, security problems and professional negligence claims.

Chris is a member of the BBA’s complaint handling committee and regularly speaks on topics concerning complaints issues. He has handled many root cause analysis projects and past business reviews including major projects concerning consumer credit, mortgages and PPI.

Chris has handled various aspects of all the major mis-selling issues of the past 15 years including the pensions review, overdraft and credit card charges, endowment mortgages and PPI. Chris advises on contentious issues concerning the Consumer Credit Act including the implications of the CONC rules.

Chris is an expert on issues concerning the Financial Ombudsman Service and Claims Management Companies, advising regularly on difficult areas and new trends.

He is regarded by Chambers and Partners (2015) as a leading individual. Chambers states, "[Chris] is highly regarded for his vast dispute resolution experience, including specialist banking litigation and regulation expertise.” The team Chris leads is ranked in Tier 1 of both Chambers and Legal 500 for banking disputes :“Very proactive' team always goes the extra mile to share industry knowledge and insight'. It handles the market’s largest financial disputes.”




West Midlands: Dispute resolution

Banking litigation

Within: Leading individuals

Chris Busby - Eversheds Sutherland (International) LLP

Within: Banking litigation

Eversheds Sutherland (International) LLP provides ‘a first-class service' to a client roster that includes a number of large banks; the team is particularly well-known for defending mis-selling claims. Chris Busby heads the firm’s national practice and is a ‘real star in his field and well-deserving of his accolades – he is very knowledgeable on banking regulation, very attentive to what clients need and very easy to work with’. He has expertise in PPI matters, a leads a practice that handles a high volume of work for major banks. Neville Gray, who ‘has a strong understanding of his cases and an excellent grasp of case management’, is representing a private bank in a series of mis-selling cases concerning alleged negligence or breaches of statutory duties as regards to the sale of film partnership scheme products. Gray also acted for a Nordic bank in claims by users of its trading platform at the time of the 2015 termination of the Swiss Franc’s peg to the Euro. He also has SIPP mis-selling and Consumer Credit Act expertise. Principal associate Sarah Hope  is a ‘hardened and experienced litigator, with great client skills’. Principal associate Martin Ward  joined from Shoosmiths LLP. The practice also acts for banks in professional negligence actions against solicitors and invoice finance disputes. Santander and Nationwide are other clients.

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West Midlands: Insurance

Professional negligence

Within: Professional negligence

Eversheds Sutherland (International) LLP  provide an 'excellent level of service and knowledge' with 'a strong team of lawyers'. Chris Busby  leads the practice and is 'extremely experienced in finance-related professional negligence', 'good with clients' and 'commercially minded'. Neville Gray  has 'an excellent grasp of case management' and strong expertise in commercial and residential lending claims. Senior associate Daniel Murphy  is 'very thorough and experienced' and 'a very safe pair of hands'.  Associate Kyle Richards  is 'very engaged with the detail on his cases' and 'keen to test the strengths of difficult legal and evidential arguments to ensure a case is robust'.

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