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Browne Jacobson LLP

Work 0115 976 6000
Fax 0115 947 5246
718130 NOTTINGHAM-27

Susan Mabbott

Work 0115 976 6193
Browne Jacobson LLP

Work Department

Insurance and public risk.


Susan is a director who brings her considerable interpersonal skills to firm wide operational leadership of this department across our five office network. Her experience at working at every level within the firm, along with a natural flair for spotting strengths, means that she is well placed to put the right people in the right roles.  She is a qualified business coach and mentor (Institute of Leadership and Management).

This involves leading on the delivery of firm strategy through key sector and departmental business planning and making sure they fit with central projects, to include IT case management and Human Resource and Learning and Development activities.   Susan is a member of the firm’s exec as well as the Core Insurance Sector and Local Authority Boards.

Locally, Susan leads Nottingham’s Technical Claims and Social Care Team handling a broad range of Defendant personal injury, and RTA related litigation on behalf of Local Authorities, health bodies and other public sector clients, as well as commercial and agricultural organisations.

She is an appointed nominated partner for the NHS Resolution’s Risk Pooling Scheme and thus has responsibility for ensuring high quality service delivery from her team dealing with those claims. Susan is also client relationship partner for a number of commercial insurance and public sector clients.

Susan’s work continues as partner sponsor for the firm’s highly successful apprenticeship scheme, Browne Jacobson being the first law firm to engage a cohort of apprentices within its legal teams.


Trainee legal executive Browne Jacobson 1981; fellow of Institute of Legal Executives 1988; trained Browne Jacobson; qualified 1998; partner Browne Jacobson LLP 2005.


Basic French and German.


Law Society; Forum of Insurance Lawyers; Nottingham Chartered Insurance Institute. Fellow of the Institute of Legal Executives


Padstow Comprehensive School, Nottingham; Nottingham Trent University (1995 postgraduate diploma in law); Nottingham Law School (1997 Legal Practice Course).


Two children, Vice Chair of school governing body, member of village gala committee and qualified Guider.

East Midlands: Insurance

Personal injury and clinical negligence: defendant

Within: Personal injury and clinical negligence: defendant

The ‘second to none’ team at Browne Jacobson LLP ‘provides a first-class service’ and ‘runs a busy caseload of very varied cases with great efficiency’. Under the lead of practice head Susan Mabbott, the very large team boasts experience in advising insurers, local authorities, clients from the health sector, social care providers and enjoys a reputation as ‘one of the best panel firms for NSHR work’. In a major recent highlight, James Arrowsmith led advice for Nottinghamshire County Council in a Supreme Court case dealing with public authority liability for abuse by foster parents. Leah Jones, ‘who has excellent strategic judgement’, sucessfully defended the Environment Agency against a claim for workplace stress and bullying, involving allegations of severe psychiatric illness. Associate Ceri-Sian Williams ‘is a very experienced litigator’ who ‘has excellent judgment’. Sarah Erwin-Jones ‘is a hard, but fair opponent who has a strong knowledge of all aspects of abuse work’. James Fawcett and Helen Rideout, who heads the complex claims group, are also recommended. Nick Parsons retired and now works as a consultant for the firm. Other clients include Hiscox, Gallagher Bassett International and Municipal Mutual Insurance.

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