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Shoosmiths LLP

Work 03700 864000
Fax 08700 864001

Craig Armstrong

Work 03700 864138
Shoosmiths LLP

Work Department

Technology, media and commercial.


Craig is a partner in Shoosmiths’ technology practice and advises on a wide range of sourcing, IT and intellectual property licensing matters across a wide range of industry sectors with a particular focus on the IT, financial services and retail sectors. This has included (in a previous role) a five month secondment to head up the merchant acquiring legal team of a major UK and international credit card issuer. Craig’s diverse experience includes negotiating ERP and CRM system procurements, complex IT-centric and business process outsourcings (both onshore and offshore), negotiating software implementation, licensing and support agreements, advising on intellectual property issues within the technology, healthcare and biotechnology sector and advising on contractual arrangements relating to e-commerce trading platforms and co-branded financial services on behalf of financial institutions and retail partners. Advising a national higher education admissions authority in respect of its outsourcing contract with Attenda to augment the existing infrastructure and service delivery teams and to ensure a successful confirmation and clearing period in August 2013; advising an international travel company on its £600m+ worldwide network and infrastructure outsourcing arrangements with Accenture; advising a major UK retailer on the launch of a best of breed agile multi-channel retail platform. The project involved the replacement of the underlying ecommerce platfonn and hosting solution, development of a new web site using agile methodologies, systems integration into the client’s new ERP platform and the design and implementation of a new fulfilment chain linking a new outsourced fulfilment centre to the client’s nationwide store network; advising a major UK retailer in respect of its SAP ERP system licensing arrangements and associated integration contract with HCL to support the retailer’s entire product procurement strategy from supplier to distribution centre.


Trained at Edge Ellison; joined DLA Piper (Birmingham office) as a newly qualified in September 2000. 13 years at DLA Piper within its technology team; partner Shoosmiths 2014.


Society of Computers and Law.


Kenilworth School & Sixth Form; Cardiff University (1997 Law LLB Hons; 1998 DipLP).


Mountain biking and road cycling.

West Midlands: TMT (technology, media and telecoms)

IT and telecoms

Within: Leading individuals

Craig Armstrong - Shoosmiths LLP

Within: IT and telecoms

Shoosmiths LLP ’ multi-disciplined practice represents clients such as Volkswagen, Molson Coors and McDonalds. Craig Armstrong  co-leads the TMT Group and is ‘outstanding in negotiation meetings’, ‘very efficient in his working methods’ and ‘very good at translating technical legal points in a way that allows the business to decide whether to make a commercial decision’. He recently advised Aldermore Bank on its outsourcing to Newcastle Strategic Solutions. Co-head David Jackson  focuses on procurement and outsourcing matters. He recently advised the Solicitors Regulation Authority on its digital transformation strategy and Telefónica on outsourcing its finance and accounting operations to India. Also recommended is senior associate Joe Stephenson , who is experienced in handling outsourcing and digital transformation projects.

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