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Carsten Brink, managing partner at Lund Elmer Sandager

Managing partner Carsten Brink describes Lund Elmer Sandager’s business direction

What do you see as the main points that differentiate Lund Elmer Sandager from your competitors?

Lund Elmer Sandager is a full-service law firm with the ability to provide clients with high-quality legal advice on all types of business-related legal matters in Denmark. At the same time, we are very much dedicated to providing efficient, personalised legal advice matching the specific needs of each client. We will not involve several partners, attorneys and assistant attorneys in the matter unless it is necessary for obtaining the best possible solution for our client. Instead, we will set up a smaller, highly qualified and devoted team. This procedure ensures favourable prices for our clients without compromising the high standards of our legal counselling.

Furthermore, we aim to build strong, genuine partnerships with our clients. We are in it for the long term, and clients have direct and personal relationships with our legal advisors. Thus, we typically have a unique insight into the specific needs of each client, enabling us to formulate the most appropriate and effective solutions.

Which practices do you see growing in the next 12 months? What are the drivers behind that?

During the previous 12 months we have experienced significant growth in our M&A, employment and intellectual property practices, and we expect that growth to continue in the next 12 months, as we have strengthened these practices with strong new partners.

It is worth mentioning that Lund Elmer Sandager has experienced growth consistently in the last ten years, the drivers being our other core practice areas dispute resolution, real estate and construction, energy and insolvency and restructuring.

What's the main change you've made in the firm that will benefit clients?

We have introduced a broader structure for our internal departments in order to ensure a broader perspective on our clients’ business and needs. A high level of specialisation without proper co-operation between lawyers in different practice areas can lead to blind spots for appropriate and effective solutions.

Is technology changing the way you interact with your clients, and the services you can provide them?

It sure is. We have fully embraced the most efficient IT platforms available to us. We have made a groundbreaking change in the handling of our larger bulk cases, especially in our collections department, with a fully fledged IT platform giving clients full, unfiltered real-time access to their files. This gives us the capability to interact with the client whey they have time. Clients no longer have to wait for us to be available to hand over a new file. They simply log on and upload. It goes without saying that this will be the platform for all our departments sooner rather than later.

Can you give us a practical example of how you have helped a client to add value to their business?

We strive to understand the businesses of our clients and to provide advice that both responds to and anticipates any demands. From a practical point of view you can say that we add value through identifying legal challenges and solving them in a timely and pragmatic manner in order for our clients to have the best possible foundation for making commercial decisions.

Are clients looking for stability and strategic direction from their law firms - where do you see the firm in three years’ time?

In our experience, clients are looking for stability, loyalty and genuine partnership. Long-term sustainable business is the key point, both for our clients and for us. Based upon long-term partnering relationships with our clients, we engage in ongoing dialogue and provide strategic advice.

I expect that, in three years’ time, our firm will have continued to grow, due to our strong commitment towards addressing the legal needs of our clients in the most efficient manner and with a high degree of personal attention. Well-satisfied clients who stay with us for a long time is our recipe for continued success.

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